*******************************************************************************
Application helpdesk
*******************************************************************************

The helpdesk application contains pages that manges rticket creation and project organisation.

Templates
===============================================================================

The helpdesk application contains 5 template :

- :code:`ticket_detail.html` : helpdesk page where the details about a ticket is returned
- :code:`ticket_list.html` : helpdesk page where the created tickets are returned
- :code:`ticket_new.html` : helpdesk page where a new a ticket is created and returned
- :code:`ticket_report.html` : helpdesk page where a report about the tickets is displayed
- :code:`ticket_timeline.html` : helpdesk page where the a timeline is shown for the tickets

Key files of the "helpdesk" application
===============================================================================

admin.py
-------------------------------------------------------------------------------

.. automodule:: apps.helpdesk.admin
    :members:

models.py
-------------------------------------------------------------------------------

.. automodule:: apps.helpdesk.models
    :members:


views.py
-------------------------------------------------------------------------------

.. automodule:: apps.helpdesk.views
    :members:

tests.py
-------------------------------------------------------------------------------

.. automodule:: apps.helpdesk.tests
    :members:

urls.py
-------------------------------------------------------------------------------

.. automodule:: apps.helpdesk.urls
    :members: